Communication is Key to Successful Integration

Everybody is aware that the ability to communicate effectively is a precondition for refugees and migrants to integrate successfully into their host society. But this is not only true for the incoming migrants, but also for professionals working with them. The VOCAL IN NEED project aims to assist security and integration agency staff (police, border control, porters, trainers, job coaches etc.) to better interact with migrants and refugees through the development of a multi-lingual and intercultural online training. The learning offer will also be available as a mobile app.

The project started with a kick-off meeting at the coordinating institution, Institute of Technology Tralee (Ireland). In a first phase training needs will be analysed through a survey.