e-VIVA Newsletter 2 ENHANCING AND VALIDATING SERVICE RELATED COMPETENCES IN VERSATILE LEARNING ENVIRONMENTS IN WESTERN BALKAN UNIVERSITIES (E-VIVA) Training agenda was organized based on several key concepts related to the e-VIVA Project such as: team building, design-thinking, service economy, competence-oriented learning andvalidation, blended learning design, validation and the learning platform, prototyping, etc. read more